Privacy Policy for 87db
Your personal data matters. This Privacy Policy explains exactly what information 87db collects when you use our Bangladesh online casino and betting platform, how we use it, who we may share it with, and how you can exercise your rights over it at any time.
Minimal Data Collection
87db collects only the personal data that is strictly necessary to operate your account, process transactions in BDT, verify your age, and provide customer support. We do not collect data speculatively or beyond what each specific function requires.
No Third-Party Marketing Sales
87db does not sell, rent, or trade your personal information to third-party marketing companies, data brokers, or advertising networks. Your contact details and transaction history are used solely to deliver and improve the 87db platform experience.
Encrypted at Every Step
All data transmitted between your device and 87db's servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banking institutions. Sensitive stored data, including payment identifiers and authentication credentials, is additionally encrypted at rest.
You Control Your Data
You may request a full export of all personal data 87db holds about you, or request its permanent deletion, at any time by contacting [email protected]. Requests are processed within a reasonable timeframe subject to any legal obligations that require us to retain specific records.
Strict 18+ Age Verification
87db never knowingly collects personal data from individuals under the age of 18. Age verification is conducted at registration and before any withdrawal is processed. Any account found to belong to a minor is closed immediately and all associated data is handled per our minor-protection procedures. 18+
Opt-Out of Communications
Registered 87db players who do not wish to receive promotional SMS or email communications may opt out at any time via their account notification settings or by contacting [email protected]. Operational communications — such as deposit confirmations, withdrawal notices, and security alerts — cannot be disabled as they are essential to account security.
1. Information We Collect
87db collects personal information through several distinct channels during your interaction with the platform. The following table summarises the categories of data collected, the source of that data, and the purpose for which it is processed.
| Data Category | Examples | Collection Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number (where verification is required) | Registration form; KYC verification documents |
| Contact Data | Bangladeshi mobile number (primary identifier); email address (optional) | Registration form; account settings updates |
| Financial Data | bKash/Nagad/Rocket/Upay account identifiers; bank account numbers (for bank transfer only); transaction amounts in BDT (৳) | Deposit and withdrawal forms; payment processor callbacks |
| Technical Data | IP address; device type; operating system; browser type and version; session timestamps; screen resolution | Automatically collected via platform access logs |
| Usage Data | Games played; bet amounts and outcomes; session duration; pages visited; features accessed | Automatically collected via platform activity tracking |
| Communications Data | Content of messages sent to 87db support via live chat or email; language and tone preferences noted during support interactions | Customer support interactions |
| Responsible Gaming Data | Deposit limits set; self-exclusion periods activated; session reminders configured; cooling-off periods invoked | Player-initiated actions within account settings |
1.1 Data You Provide Directly. The majority of personal data 87db holds about you is provided voluntarily by you during account registration, identity verification, deposit and withdrawal transactions, and communications with our support team. You are not obligated to provide personal data beyond what is required to create and operate a functional 87db account; however, failure to provide required data may prevent us from offering certain services, including the processing of withdrawals.
1.2 Data We Collect Automatically. When you access the 87db platform — whether via a mobile browser or desktop browser — our systems automatically log certain technical and usage data. This data is used for platform performance monitoring, fraud detection, responsible gaming monitoring, and the improvement of user experience. Automatic data collection does not require your active input and occurs as a standard part of operating any online platform.
1.3 Data from Third-Party Payment Processors. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or a Banglad eshi bank, the relevant payment service provider may share transaction reference data with 87db to confirm payment status. 87db receives only the minimum data necessary to reconcile the transaction — typically a masked account identifier and a transaction reference number. 87db does not receive or store full payment account credentials, PIN codes, or OTP values from any payment provider.
2. How We Use Your Information
87db processes personal data only for specific, legitimate purposes. The following list sets out every purpose for which your data may be used, together with the legal or operational basis for that use:
- Account creation and management: Your identity and contact data are used to create, maintain, and secure your 87db account, including sending OTP verification codes to your registered Bangladeshi mobile number for sensitive account actions.
- Transaction processing: Financial data and payment identifiers are used to process deposits and withdrawals in BDT (৳) accurately and within the timeframes set out in the Terms & Conditions.
- Identity and age verification: Identity data, including national ID documents where provided, is used to confirm that you meet the minimum age requirement of 18 years and that your account details are accurate and consistent.
- Fraud prevention and security: Technical data, usage data, and financial data are analysed to detect and prevent fraudulent activity, multi-accounting, unauthorised access, and other platform security risks. This processing is fundamental to protecting all players on the 87db platform.
- Responsible gaming monitoring: Usage data — particularly session length, bet frequency, deposit patterns, and self-exclusion status — is monitored to identify indicators of problem gambling and to enable the delivery of responsible gaming interventions where appropriate.
- Customer support: Communications data and account history are used by the 87db support team to resolve queries, process complaints, and deliver assistance in English, 24 hours a day, 7 days a week.
- Promotional communications: Where you have not opted out, contact data may be used to send you information about relevant promotions, bonuses, and new game releases on 87db via SMS to your registered mobile number. You may opt out of such communications at any time via your account settings.
- Platform improvement: Aggregated and anonymised usage data is analysed to understand how players interact with the 87db platform, which features are most valued, and where the user experience can be enhanced. No individually identifiable data is used for this purpose in any form that could identify you personally.
- Legal compliance: In certain circumstances, 87db may be required to process and retain personal data to comply with applicable laws, respond to lawful requests from Bangladeshi authorities, or fulfil obligations arising from our Terms & Conditions.
No Automated Decision-Making With Legal Effect: 87db does not use fully automated decision-making processes that produce legal or similarly significant effects for individual players without human review. Where automated systems flag an account for fraud investigation or responsible gaming intervention, a member of the 87db compliance team reviews the case before any material action — such as account suspension — is taken.
3. Sharing and Disclosure of Data
87db does not sell, rent, or trade personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.
3.1 Payment Service Providers. To process deposits and withdrawals, 87db must share the minimum necessary transaction data with the relevant payment processor — bKash, Nagad, Rocket, Upay, or the player's designated Bangladeshi bank. This data sharing is limited to what each payment provider requires to authenticate and complete the transaction and is governed by the privacy policies of those providers.
3.2 Game Software Providers. The 87db platform hosts games developed by independent third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe. To deliver these games within the 87db environment, certain technical session data — such as a session token and account tier — may be passed to the game provider's systems to initialise each game session. No directly identifiable personal data such as your name, mobile number, or payment details is shared with game studios.
3.3 Technology and Infrastructure Partners. 87db uses reputable third-party cloud infrastructure and cybersecurity service providers to host, protect, and monitor the platform. These providers operate under strict data processing agreements that prohibit them from using 87db player data for any purpose other than delivering the contracted technical services.
3.4 Legal and Regulatory Disclosures. 87db may disclose personal data to law enforcement agencies, regulatory bodies, or courts in Bangladesh when required to do so by a valid legal order, or when disclosure is necessary to prevent fraud, protect the safety of players, or enforce the 87db Terms & Conditions. 87db will make reasonable efforts to notify affected players of any such disclosure unless legally prohibited from doing so.
3.5 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of substantially all of 87db's assets, player personal data held by 87db may be transferred to the acquiring entity. In such a scenario, 87db will take reasonable steps to ensure the acquiring entity honours the privacy commitments set out in this policy and will notify registered players of any material change to how their data is handled.
No International Transfers to High-Risk Jurisdictions: 87db processes and stores player data on infrastructure located in jurisdictions that maintain adequate data protection standards. 87db does not transfer personal data to countries or territories identified as high-risk for data privacy without implementing appropriate contractual safeguards.
5. Data Security and Retention
5.1 Security Measures. 87db implements a layered approach to data security that includes the following technical and organisational measures:
- 256-bit SSL/TLS encryption for all data in transit between player devices and 87db servers.
- Encryption at rest for sensitive stored data categories, including payment identifiers and authentication credentials.
- Role-based access controls ensuring that only authorised 87db personnel can access identifiable player data, and only to the extent required for their specific role.
- Regular vulnerability assessments and penetration testing of the 87db platform infrastructure.
- Intrusion detection systems monitoring for anomalous access patterns in real time.
- Two-factor authentication requirements for all 87db staff accessing production systems containing player data.
5.2 Data Breach Response. In the event of a confirmed personal data breach that is likely to result in a risk to the rights or interests of affected players, 87db will take immediate steps to contain the breach and will notify affected players via their registered mobile number without undue delay. The notification will describe the nature of the breach, the categories of data affected, and the steps players should take to protect themselves.
5.3 Retention Periods. 87db retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any legal obligation to retain it for a longer period. As a general guide:
- Account and identity data is retained for the duration of the active account relationship and for a period of five years following permanent account closure, to satisfy potential legal and financial audit requirements.
- Transaction records (deposit and withdrawal histories) are retained for a minimum of five years following the date of each transaction in compliance with applicable financial record-keeping standards.
- Support communications are retained for two years from the date of the interaction, after which they are permanently deleted unless they relate to an ongoing dispute or legal proceeding.
- Technical and usage logs are retained for up to thirteen months for fraud detection and platform monitoring purposes, after which they are anonymised or deleted.
- Responsible gaming records (self-exclusion history, deposit limit settings) are retained for the life of the account and for five years following closure, to prevent re-registration during an active exclusion period and to support responsible gaming audits.
Deletion Requests: You may request early deletion of your personal data at any time by contacting [email protected]. Deletion requests will be honoured to the fullest extent possible subject to the retention obligations described above. Data that must be retained by law cannot be deleted on request during the applicable retention window, but will be isolated from active processing systems to the extent technically feasible.
6. Your Privacy Rights
As a registered player on the 87db platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact 87db support at [email protected] (plain text — not a clickable link) with a clear description of your request and sufficient information to verify your identity.
- Right of Access: You may request a copy of all personal data 87db holds about you, together with information about how it is processed, where it is stored, and with whom it has been shared. 87db will provide this information within a reasonable timeframe following identity verification.
- Right to Rectification: If any personal data held by 87db about you is inaccurate or incomplete, you have the right to request its correction. You may update many details directly within your account settings; for changes to identity documents or date of birth, a formal correction request to support is required.
- Right to Erasure: You may request the permanent deletion of your personal data. 87db will honour deletion requests subject to the retention obligations described in Section 5.3. Where deletion is not immediately possible due to a legal retention obligation, 87db will confirm the earliest date at which the data can be deleted.
- Right to Restriction of Processing: You may request that 87db temporarily restrict the processing of your personal data — for example, while a rectification request is being resolved or during a dispute. During a restriction period, 87db will store your data but will not actively process it beyond what is necessary for security and legal compliance.
- Right to Data Portability: You may request a machine-readable export of the personal data you have provided to 87db, in a structured and commonly used format, to facilitate transfer to another service if you choose.
- Right to Object to Marketing: You have the right to object at any time to the processing of your personal data for direct marketing purposes, including promotional SMS communications. Objections to marketing processing will be actioned within five business days.
All privacy rights requests are handled by the 87db data team. Response times may vary depending on the complexity and volume of requests but will not exceed thirty days for standard requests. For complex requests requiring extended investigation, 87db will notify you within the initial thirty-day window and provide an estimated completion date.
7. Minors and Age Verification
The 87db platform is strictly intended for adults aged 18 and above. 18+ 87db does not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. Our registration process includes a date-of-birth declaration field and our KYC verification procedures are designed to identify and reject applications from underage individuals.
If 87db identifies — through age verification checks, a report from a third party, or any other means — that an account was registered by or is being used by a person under the age of 18, the following steps will be taken immediately:
- The account will be suspended pending investigation.
- All deposits made to the account will be returned to the payment source used, less any amounts that may have been withdrawn prior to detection.
- All winnings generated during the underage period will be forfeited.
- The account will be permanently closed and the associated mobile number and device identifiers will be flagged to prevent re-registration.
- Personal data collected in connection with the underage account will be handled in accordance with applicable child protection obligations and will not be used for any commercial purpose.
Parents or guardians who believe that a minor in their care has registered an account on 87db are encouraged to contact [email protected] immediately. 87db takes all such reports seriously and will investigate promptly. We also recommend that parents and guardians make use of freely available parental control software to restrict access to online gambling platforms on shared or family devices.
Parental Controls: Several internet service providers and mobile network operators in Bangladesh offer free parental control tools that can block access to gambling websites. 87db encourages parents to explore these options as an additional layer of protection. Information on parental controls is available from your mobile network provider or internet service provider.
8. Changes to This Privacy Policy
87db reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, platform functionality, applicable law, and industry best practice. The effective date at the top of this page indicates when the current version was last revised.
When material changes are made to this Privacy Policy — for example, a change to the categories of data we collect, a new third-party sharing arrangement, or a change to your rights — 87db will notify registered players via the registered mobile number or through an in-account notification. For minor, non-material clarifications, the updated policy will simply be published on this page without individual notification.
Your continued use of the 87db platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the revised policy, you should cease using the 87db platform and request account closure in accordance with Section 7.1 of the Terms & Conditions. You may review the current Terms & Conditions at any time via the Terms & Conditions page.
Contact for Privacy Queries. If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 87db handles your personal data, please contact the 87db support team. Support is available 24 hours a day, 7 days a week, in English. Email contact (plain text only): [email protected]. All response times reference Bangladesh Standard Time (BST, UTC+6).
Your Data Is Safe with 87db
We take your privacy seriously at every step. If you have questions about how your data is handled, our support team is available 24/7 in English. You can also review our full Terms & Conditions, explore our games, or log in to manage your account settings and communication preferences. 18+ only. Play responsibly.